Inevitably, turnover becomes something employers need to address strategic hiring practices and a robust talent pipeline. Employers generally keep the bar high when making the decision on who to hire, but often new hires are expected to hit the ground running. As a manager, it’s important to accept this reality and pave the way with a reliable training program and onboarding process to ensure that you are setting your new employee up for success is crucial.
Follow these 5 training tips to help guide your new hire in the right direction.
1. Onboard the Right Way
Most new employees in your organization will go through some form of an onboarding process. Onboarding is their first foray into the day to day life of an employee in your organization. It is also one of the most important opportunities to make an impression on the new hires and transform them to loyal employees with the potential to make a great positive impact on the business. While the onboarding process is often tasked with the responsibility to finalize any dangling procedural requirements, its primary purpose is to be motivational. From a new hire’s perspective, it should be rich in relevant information that they would find useful. From the organizational perspective, it should also be reliable, repeatable, and most importantly flexible.
2. Offer Multiple Training Formats
Everyone learns slightly differently. The goal of the onboarding process is not to enforce uniformity in the learning styles but instead to deliver a great first impression and provide other relevant information. You will have the most success in grabbing and retaining the attention of a large audience if the onboarding process incorporates flexibility. This could mean having multiple different delivery mediums such as in-person sessions, online information, onboarding videos, and group sessions versus a more personalized session. Different people will find different parts of the content more appealing to them. It is important that the delivery mechanism is tailored towards that and lets employees go at their own pace.
3. Provide Relevant Trainings
Onboarding processes and new hire trainings provide a great opportunity to present relevant information to new employees and make them productive members of the organization. Don’t overlook this vital opportunity. Make the onboarding process relevant and flexible enough so that it can be tailored to each and every employee’s learning style and business needs. Not every new hire will need to know the same information once they start their new job. Be mindful to only provide the relevant trainings to avoid information overload for your new hires.
4. Leverage Peer Mentors
One challenge of welcoming new employees into your organization is that each person only has so much time for training. But there is a clear opportunity in the coworkers within the organization that a new hire steps into. Their depth of knowledge can support and sustain a new hire’s training process beyond a structured training session or two. Consider allowing new hires to shadow someone more experienced in a similar role to ensure that they know what resources are available to them, what tools they have at their disposal, and most importantly who to ask when they have questions.
5. Embrace Feedback
New hires depend heavily on receiving detailed feedback early on in their tenure with a new company. Make sure that feedback is a cornerstone of your training process to make sure they know what they are doing right and what they need to improve on to be successful in the role. This is also a good opportunity
for you to solicit feedback about the onboarding and training processes that you are implementing, so remember to be open to feedback just as you expect your new hires to be.
Connect William’s Recruiting Team